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Troubleshooting

You have used all your searches this month

Updated August 27, 2026

On this page

What you see: the results are replaced by a panel reading “You’ve used all 5 searches this month”, with the reset date.

Why

The Free plan includes 5 new searches per calendar month. You have used them.

What counts — and what does not

This is the part worth knowing, because most people have more searching left than they think.

Does not count:

  • Paging through results you already have
  • Filtering or sorting an existing result set
  • Re-running an identical query in the same month
  • Opening a saved search

Counts: a genuinely new query — a different name, different countries or different classes.

So if you are exploring one name, you can filter and re-slice the results as much as you like for a single search.

Your options

Wait for the reset

The allowance resets on the 1st of each month at 00:00 UTC. The panel shows the exact date.

Work with what you already have

Saved searches remain fully available: open them, filter them, sort them, and start assessments or monitoring from them. None of that spends a search.

Upgrade

Every paid plan includes unlimited search, plus export and sharing of results. Flex is the entry point. See Plans compared.

Use credits instead

If what you actually need is a decision on one specific name, an assessment does not consume a search — it costs a credit, and credit packs need no subscription. The assessment runs its own, far deeper search internally.

A different message about rate limits

If you see a limit message on a paid plan, that is a short-term anti-abuse ceiling on searches per hour and per day, not your monthly allowance. It clears on its own within the hour. If you hit it during normal work, contact support.